Privacy Policy

This Privacy Policy outlines how Crypto 4 Naira ('we', 'us', or 'our') collects, uses, protects, and handles your personal information when you use our services through the crypto4naira.com website and associated mobile applications. We are committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible manner, in accordance with the Nigeria Data Protection Act 2023 (NDPA).

This policy applies to all users of our platform and services. By accessing or using Crypto 4 Naira, you signify your understanding of and agreement with the terms of this Privacy Policy.

To provide our services and comply with legal obligations, we collect various types of information.

Depending on your level of verification and use of our services, we may collect the following:

We also automatically collect technical information when you interact with our platform, such as your IP address, device type, browser information, and transaction history on our platform.

• Personal Identification Information: Full name, email address, phone number, Bank Verification Number (BVN), National Identification Number (NIN), and a copy of your government-issued ID.
• Biometric Information: A selfie or liveness video for our highest KYC tier.
• Financial Information: Information related to your virtual bank account, NGN wallet balance, and cryptocurrency transaction history.

We use the information we collect for specific purposes, centered on providing you with a secure and efficient service.

Your information is used to:

We do not sell or rent your personal information to third parties for their marketing purposes.

• Operate, maintain, and improve our services, including processing your buy, sell, and swap transactions.
• Verify your identity in line with our Know Your Customer (KYC) requirements and to comply with our Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT) obligations under Nigerian law.
• Secure your account, including implementing Two-Factor Authentication (2FA) and monitoring for fraudulent or unauthorized activity.
• Communicate with you regarding your account, transactions, and customer support inquiries.
• Personalize your experience and for internal analytics to improve platform functionality.

Our processing of your personal data is grounded in the legal bases provided by the NDPA 2023.

We process your data on the following grounds:

Where we rely on legitimate interests, we have balanced these against your rights and freedoms and determined that our interests do not override your rights.

• Performance of a Contract: To provide the services you have requested and fulfill our obligations under our Terms and Conditions.
• Legal Obligation: To comply with applicable laws, including CBN regulations and our duties to cooperate with bodies like the EFCC.
• Consent: For specific purposes where we have explicitly asked for your consent. You may withdraw your consent at any time.
• Legitimate Interests: For purposes such as securing our platform, preventing fraud, and improving our services.

We do not disclose your personal information to third parties, except in the circumstances outlined below.

We may share your information with:

These third parties are contractually obligated to safeguard your data and are not permitted to use it for any other purpose than what is specified by us.

• Regulatory and Law Enforcement Bodies: We may disclose information to the Nigeria Data Protection Commission (NDPC), the Central Bank of Nigeria (CBN), the Economic and Financial Crimes Commission (EFCC), and other authorities when required by law or to protect against illegal activities.
• Third-Party Service Providers: We work with trusted partners for services such as identity verification (e.g., BVN and NIN validation), cloud hosting, and platform security.
• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Some of our third-party service providers may be located outside of Nigeria. In such cases, we ensure that the transfer of your personal data is carried out in full compliance with the NDPA 2023.

We take necessary measures to ensure that your data receives an adequate level of protection in the destination jurisdiction, using mechanisms approved by the NDPC to secure such transfers.

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including for the duration your account is active.

Upon closure of your account, we will retain your data for a period mandated by our AML/CFT and other legal obligations. After this period, your personal information will be securely and permanently deleted.

We take the security of your data very seriously and implement a range of technical and organizational measures to protect it from unauthorized access, loss, or misuse.

These measures include end-to-end encryption, Two-Factor Authentication (2FA), secure storage protocols, and restricted internal access to personal data. We regularly review and update our security practices to address emerging threats.

Under the Nigeria Data Protection Act 2023, you have several rights concerning your personal data.

You have the right to:

To exercise any of these rights, please contact our support team. You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe we have not handled your data in accordance with the law.

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete data.
• Request the deletion of your data, subject to our legal and regulatory retention requirements.
• Object to or request the restriction of our processing of your data.
• Request the transfer of your data to another organization (data portability).

Our website uses cookies and similar technologies to ensure platform functionality, enhance security, and to collect data on user interaction for analytics.

We use essential cookies for session management and security, and analytics cookies to understand how users engage with our platform, which helps us improve our services. You can control the use of non-essential cookies through your browser settings.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age.

If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete the information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by email or through a notice on our platform.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: support@crypto4naira.com.